E-Commerce and Retail

With global markets, language should never be a barrier to delivering exceptional customer experiences. TransPerfect Connect empowers retailers to adapt to the languages of their customers.

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Connecting with Shoppers—Anywhere

Retail is rapidly evolving and consumers demand convenience, seamless integration across channels, and positive experiences—regardless of language. Our interpretation services empower retailers to adapt to these changes and challenges by optimizing multilingual communication strategies—driving sales, global growth, and customer loyalty.

How It Works

 
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Interpreter Selection

Rigorous screening for language proficiency, professionalism, and industry expertise.

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Continuous Training

Ongoing education to ensure interpreters stay up-to-date with trends and terminology.

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Quality Assurance

Strict monitoring and evaluation to maintain consistently high standards.

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Secure Infrastructure

Robust protocols and advanced technology for data protection and reliable access.

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Over-the-Phone Interpretation

Instant access to interpreters for multilingual patient support and care coordination.

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Video Remote Interpretation

Face-to-face interactions through video conferencing for improved communication clarity.

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Live Chat/Email

Real-time text-based support in customers' preferred languages.

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Multilingual E-Commerce

Comprehensive language solutions for global online retail operations.

Why Choose
TransPerfect Connect?

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banking

Top 50 retail bank extends multilingual interpretation support to 4,000 customers monthly in more than 30 languages.

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leading-credit-union

How a leading credit union found success in multilingual support with TransPerfect Connect.

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bcbs

Achieving a five-star member experience for Blue Cross Blue Shield.

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Client Success Stories

Get in Touch

Engage with our experts to discuss how TransPerfect Connect can transform your communications.

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