Healthcare

Enhance efficiency and improve members' experiences with TransPerfect Connect—where every interaction is grounded in care.

People-First Service

Our health plan outsourcing is a people-centric service focused on personalized support. We combine cutting-edge technology with an unwavering focus on your members' unique needs. Our staff seamlessly integrates with your organization through shared training, values, and culture, ensuring an integrated and exceptional customer experience.

How It Works

Rigorous Vetting

All staff undergo stringent background checks, educational verification, and continuous training for proven expertise.

Seamless Integration

The team operates as an extension of your organization through shared training, values, and culture.

Cutting-Edge

Leverage the latest technology and platforms with an unwavering focus on your members' needs.

Scalable

Expand and contract the team to accommodate your program's growth or seasonal demands.

Our meticulously vetted experts and flexible teams integrate with your organization to deliver excellent member-focused service.

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Enhanced Patient
Experience

We enhance patient CX with personalized, empathetic support, seamless communication, and efficient scheduling. Our assistance covers billing, insurance, and prescriptions, while proactive follow-ups and data-driven insights ensure continuous improvement.

Expertise in Healthcare Management

We bring expert healthcare management through specialized training, ensuring compliance and efficiency. Our team navigates regulations, handles patient inquiries, appointments, claims, and billing, delivering high-quality service that enhances care and supports operational goals.

Compliance and Security

We ensure compliance and security with strict adherence to HIPAA and industry standards. Our trained team safeguards patient data through encryption, secure access controls, and regular audits, providing peace of mind and trust.

24/7 Availability

We provide 24/7 support with trained professionals and advanced technology, ensuring seamless assistance for patient inquiries, scheduling, and healthcare services anytime, enhancing CX with reliable, uninterrupted care.