Over-the-Phone Interpretation
Whether you’re a company responding to a customer service inquiry, a hospital tending to a limited English proficient patient, or a financial institution investigating fraudulent charges, you need to be able to converse in any language quickly and effectively.
Fast Connection
Within seconds of initiating a call, customers are connected in their selected language. Our experienced in-language resources, dedicated dialing codes, and high-speed technology mean no long hold times or annoying phone trees. Our interpreters are available 24/7 and in over 200 languages to quickly handle all customer inquiries.
Phone Interpreter Selection & Training
All interpreters are rigorously screened to ensure the highest level of professionalism, language proficiency, and subject-matter expertise. Our extensive global network gives you access to US-based or international interpreters.
How It Works
Interpreters undergo rigorous screening for professionalism, language proficiency, and subject-matter expertise.
Strict monitoring and control measures ensure consistently high-quality interpretation services.
Expand and contract the team to accommodate your growth, volume spikes, and failover resources.
We prioritize confidentiality through strict security protocols and data protection measures.
How a leading credit union found success in multilingual support with TransPerfect Connect.
Top 50 retail bank extends multilingual interpretation support to 4,000 customers monthly in more than 30 languages.
Achieving a five-star member experience for Blue Cross Blue Shield.
Client Success Stories
Get in Touch
Engage with our experts to discuss how TransPerfect Connect can transform your communications.
