President and CEO
Phil Shawe co-founded TransPerfect in 1992. Today, TransPerfect is a global family of companies and the world’s largest privately held provider of language and business services. Shawe oversees the day-to-day operations of the company, headquartered in New York City.
Under Shawe’s leadership, TransPerfect has received numerous awards and distinctions. The company is a three-time honoree of the Inc. 5000 Award, a six-time honoree of the Deloitte Technology Fast 500, and has earned multiple Stevie Awards for Sales and Customer Service. Crain's New York Business has ranked TransPerfect as one of the largest privately held companies, as well as one of the largest women-owned companies, six years in a row. TransPerfect was also three times named one of the fastest-growing women-owned/led businesses in North America by Entrepreneur and the Women Presidents' Organization.
In 2008, Shawe was named to the prestigious “40 Under 40 list” by Crain’s New York Business. Shawe has spoken at New York University and Columbia University, and is a member of the Association for a Better New York (ABNY). Prior to his career in the language services industry, Shawe was a Financial Analyst at Chemical Bank and a Global Custody Consultant at Merrill Lynch. Shawe holds an MBA in Finance and International Business from New York University's Stern School of Business, and he received his BS from the University of Florida where he triple majored in Finance, Marketing, and Risk Management.
Senior Vice President – Sales
Kevin Obarski, Senior Vice President of North America, joined TransPerfect's Atlanta office in 2001 as a Director of Business Development. Within months, Obarski was generating record-breaking revenues. His impressive sales performance was matched by an outstanding ability to motivate and lead other members of the TransPerfect sales team. Today, he oversees a full staff of regional directors, directors of business development, and account managers in TransPerfect's key US offices. Prior to joining TransPerfect, Obarski was Corporate Sales Manager for the Cleveland Cavaliers in the NBA. He holds a BA from the University of Florida with a double major in Finance and Management.
Vice President, Client Solutions
Michael Edwards joined TransPerfect Connect in January of 2013. In his role as Vice President of Client Solutions, Michael is responsible for the execution of TransPerfect Connect's new business sales, strategic account services, and strategic partnerships and plans.
Michael came to TransPerfect Connect from CyraCom International, Inc. where he was the Executive Vice President of Sales and Marketing. At CyraCom, Michael was responsible for creating the Voiance line of business, which diversified the CyraCom focus into the commercial language services market. Michael has over 25 years of experience successfully creating and leading high performance sales and account management organizations, effectively serving the Fortune 500. Michael has held executive leadership positions with Xerox, ConferTech International, and MCI Communications.
Director of Linguistic Services
Jonathan Levy is the Director of Linguistic Services at TransPerfect Connect, where he oversees all interpreter testing, training, and quality initiatives. Jonathan’s expertise lies in the development and implementation of interpreter testing, training, and quality solutions for both remote and on-site operations. He has extensive experience working with healthcare, legal, education and defense/intelligence organizations, is a commissioner on the Certification Commission for Healthcare Interpreters (CCHI), and has overseen development projects for the Defense Language Institute Foreign Language Center and the Fund for Improvement of Post-Secondary Education, among others.
Jonathan has held previous positions as Director of Language Services at CyraCom International, the Assistant Director of the University of Arizona’s National Center for Interpretation, and the President and Founder of his own language service startup. He is a former teacher of History, English, and ESL, and holds a master’s degree in Cultural Studies from the University of Arizona and a bachelor’s degree in East Asian History from the University of Chicago.
Director of Call Center Operations
Doug Lowry, Director of Operations, is a proven operations executive with over 20 years of experience reengineering operations to successfully meet business goals. His expertise encompasses all facets of contact center operations, consistently delivering performance gains in productivity, quality, and sales. Doug’s expertise in transforming operations into scalable and sustainable world-class contact centers has been achieved through development of direct reports, leveraging technology, establishing revealing metrics, implementing improved processes, and providing compelling cultural environments.
Doug is a certified PCI Professional Internal Security Assessor. Prior to his role of Director of Operations for TransPerfect Connect, he ran contact center operations for Endurance International Group, Micros Systems Inc., and Carlson Wagonlit Travel.
Senior Manager of Operations
Meghan Maclain is the Senior Manager of Operations at TransPerfect Connect. She has over ten years of experience in Contact Center Operations servicing clients through call, chat, and email, and has been an integral part of the TransPerfect team since 2015. Her primary focus is leading our Workforce Optimization team, ensuring we have the right resources in the right place at the right time and providing our clients with optimal service. She has extensive experience in contact interaction performance, with a focus on the customer experience.
Meghan holds a Bachelor of Science in Technological Entrepreneurship and Management from the Arizona State University Ira A. Fulton School of Engineering and is Six Sigma certified.
Michael Watkins is the Manager-Strategic Accounts for TransPerfect Connect. He manages the implementation of OPI and VRI services with the end customer for all phases of onboarding and training. He works directly with TransPerfect’s sales team and other internal departments to initiate service for all clients. Prior to joining TransPerfect, Mike worked in bilingual financial and customer service management roles, including Stockbroker and Assistant Compliance Manager positions with Series 6, 7, and 63 licenses.
Mike received his Bachelor’s Degree in Spanish from Arizona State University.